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Technical Support
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Technical Support

Click to Log InEurotech offer a wide range of support services varying from standard time and materials to full on-site contracts. Our flexible service offerings act as a single point of contact for all your IT requirements or simply complementing your existing IT team. Eurotech are often called upon by experienced in-house teams to supplement or provide technical support to resolve complex issues.

Our in depth experience includes tape subsystem formats from 9 track to IBM Magstar, disk subsystems from single drive through to SAN, Operating Systems from UNIX & Windows to Linux.

We offer workshop repairs, onsite callout, full contracts to suit any requirements, contract personnel to cover holidays - just about anything you may need. We operate an innovative, ‘Time Allocation’ service where we charge a fixed monthly fee for a callout service providing an agreed amount of hours per month, whereby unused hours roll-over for future use (subject to terms and conditions of contract).

Eurotech have long term relationships with manufacturers’ professional services, offering specialists in particular disciplines such as backup, replication, even data recovery. When necessary we can pull in these specialist skills to complement our own, completing our ease of service to our Customers via a single point of contact – Eurotech.

Our central location, based in Walton-on-Thames, serves our primary customer base. At this location we have workshop facilities and a substantial stock and spares holding. We are also able to supply overseas services from this location. To find out more about this location click here.

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